13 February 2009

例のSeagate製ハードディスクのFirmwareアップデート

1月末に突然発表されたSeagateの重大欠陥ハードディスクで、急遽システムから取り外して保管しておいた物のファームウエアをアップデートした。とりあえず、これで解決なのか?

対象ハードディスク: ST3500320AS (500GB SATA)
ファームウエア: SD15

新しいファームウエアの入手は、Seagateのサポートページから。
Seagateのホームページのトップより検索したのでは、たどり着くことが出来なかった。2ちゃんねる掲示板に掛かれていたリンクから、やっと発見した…  そんなに製品の不具合を隠したいのかな。

20090213-hdd01.png
CDブートすると、このようなメニューが

20090213-hdd02.png
とりあえず「S」キーを押して、現在のファームウエアを確認

20090213-hdd03.png
「A」キーを押して、ファームウエアの書き換え。1分くらい掛かる

20090213-hdd04.png
書き換えが終わり、何かキーを押すと電源が切れる


書き換え後、該当のハードディスクから起動して、ファームウエアのバージョンを調べてみる。
(とりあえず最初に、SMARTのショートテストを行う)


[root@localhost ~]# smartctl -t short -d ata /dev/sda
smartctl version 5.36 [i686-redhat-linux-gnu] Copyright (C) 2002-6 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION ===
Sending command: "Execute SMART Short self-test routine immediately in off-line mode".
Drive command "Execute SMART Short self-test routine immediately in off-line mode" successful.
Testing has begun.
Please wait 1 minutes for test to complete.
Test will complete after Fri Feb 13 20:41:27 2009

Use smartctl -X to abort test.

[root@localhost ~]# smartctl -d ata -a /dev/sda
smartctl version 5.36 [i686-redhat-linux-gnu] Copyright (C) 2002-6 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Device Model: ST3500320AS
Serial Number: 9QM7K***
Firmware Version: SD1A

User Capacity: 500,107,862,016 bytes
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: Not recognized. Minor revision code: 0x29
Local Time is: Fri Feb 13 20:43:27 2009 JST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 625) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 113) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 104 100 006 Pre-fail Always - 6432235
3 Spin_Up_Time 0x0003 094 094 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 164
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 067 060 030 Pre-fail Always - 5288111
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 225
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 153
184 Unknown_Attribute 0x0032 100 100 099 Old_age Always - 0
187 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
188 Unknown_Attribute 0x0032 100 099 000 Old_age Always - 1
189 Unknown_Attribute 0x003a 100 100 000 Old_age Always - 0
190 Unknown_Attribute 0x0022 072 069 045 Old_age Always - 471269404
194 Temperature_Celsius 0x0022 028 040 000 Old_age Always - 28 (Lifetime Min/Max 0/10)
195 Hardware_ECC_Recovered 0x001a 028 028 000 Old_age Always - 6432235
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 225 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

2ちゃんねるの掲示板では、このディスクに関して今回のアップデートでも他の不具合が残存しているとか、ファームウエア自体にバグがあるとかいろいろ書かれているが…  とりあえず、バックアップ用のディスクとして、普段はマシンから取り外しているのでどうでもよいのだけど。 (Seagateの今回の情報隠蔽と瞑想ぶりを見ていると、この会社の信頼性は、一部の人の間では完全に失われたんじゃ無いだろうか)