13 February 2009

例のSeagate製ハードディスクのFirmwareアップデート

1月末に突然発表されたSeagateの重大欠陥ハードディスクで、急遽システムから取り外して保管しておいた物のファームウエアをアップデートした。とりあえず、これで解決なのか?

対象ハードディスク: ST3500320AS (500GB SATA)
ファームウエア: SD15

新しいファームウエアの入手は、Seagateのサポートページから。
Seagateのホームページのトップより検索したのでは、たどり着くことが出来なかった。2ちゃんねる掲示板に掛かれていたリンクから、やっと発見した…  そんなに製品の不具合を隠したいのかな。

20090213-hdd01.png
CDブートすると、このようなメニューが

20090213-hdd02.png
とりあえず「S」キーを押して、現在のファームウエアを確認

20090213-hdd03.png
「A」キーを押して、ファームウエアの書き換え。1分くらい掛かる

20090213-hdd04.png
書き換えが終わり、何かキーを押すと電源が切れる


書き換え後、該当のハードディスクから起動して、ファームウエアのバージョンを調べてみる。
(とりあえず最初に、SMARTのショートテストを行う)

[root@localhost ~]# smartctl -t short -d ata /dev/sda smartctl version 5.36 [i686-redhat-linux-gnu] Copyright (C) 2002-6 Bruce Allen Home page is http://smartmontools.sourceforge.net/ === START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION === Sending command: "Execute SMART Short self-test routine immediately in off-line mode". Drive command "Execute SMART Short self-test routine immediately in off-line mode" successful. Testing has begun. Please wait 1 minutes for test to complete. Test will complete after Fri Feb 13 20:41:27 2009 Use smartctl -X to abort test. [root@localhost ~]# smartctl -d ata -a /dev/sda smartctl version 5.36 [i686-redhat-linux-gnu] Copyright (C) 2002-6 Bruce Allen Home page is http://smartmontools.sourceforge.net/ === START OF INFORMATION SECTION === Device Model: ST3500320AS Serial Number: 9QM7K*** Firmware Version: SD1A User Capacity: 500,107,862,016 bytes Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 8 ATA Standard is: Not recognized. Minor revision code: 0x29 Local Time is: Fri Feb 13 20:43:27 2009 JST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 625) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 113) minutes. Conveyance self-test routine recommended polling time: ( 2) minutes. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 104 100 006 Pre-fail Always - 6432235 3 Spin_Up_Time 0x0003 094 094 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 164 5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 067 060 030 Pre-fail Always - 5288111 9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 225 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 153 184 Unknown_Attribute 0x0032 100 100 099 Old_age Always - 0 187 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0 188 Unknown_Attribute 0x0032 100 099 000 Old_age Always - 1 189 Unknown_Attribute 0x003a 100 100 000 Old_age Always - 0 190 Unknown_Attribute 0x0022 072 069 045 Old_age Always - 471269404 194 Temperature_Celsius 0x0022 028 040 000 Old_age Always - 28 (Lifetime Min/Max 0/10) 195 Hardware_ECC_Recovered 0x001a 028 028 000 Old_age Always - 6432235 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 225 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.

2ちゃんねるの掲示板では、このディスクに関して今回のアップデートでも他の不具合が残存しているとか、ファームウエア自体にバグがあるとかいろいろ書かれているが…  とりあえず、バックアップ用のディスクとして、普段はマシンから取り外しているのでどうでもよいのだけど。 (Seagateの今回の情報隠蔽と瞑想ぶりを見ていると、この会社の信頼性は、一部の人の間では完全に失われたんじゃ無いだろうか)